topic Re: Camera didn't record someone trying to steal in Arlo

Camera didn't record someone trying to steal

P2P2 — Tue, 11 Aug 2020 12:40:07 GMT

This morning someone tried to steal a cooler from my front porch. Thankfully the water in it made it too heavy to grab. I have one camera on the front door and one on the driveway. Neither camera recorded anything. I assume they were offline but wondered if there is a trick someone could use to keep them from recording.

Re: Camera didn't record someone trying to steal

jguerdat — Tue, 11 Aug 2020 12:43:01 GMT

The exact path and speed of movement could be the issue. If you can figure out how the person moved you can test it yourself. It may be useful to increase the motion sensitivity in your modes and rules as well as verify that motion pretty much has to be across the FOV and not at the camera(s)/

Re: Camera didn't record someone trying to steal

TomMac — Tue, 11 Aug 2020 12:50:53 GMT

Also, the Arlo HD only really senses people out to about 20ft max...

so the person must be in the range of the PIR

Re: Camera didn't record someone trying to steal

P2P2 — Tue, 11 Aug 2020 12:59:06 GMT

Thank you for your help. I will increase the motion sensitivity to see if that helps.

Re: Camera didn't record someone trying to steal

EOSJOE — Tue, 11 Aug 2020 15:00:30 GMT

The motion sensing characteristics drives me crazy sometimes. At times the camera will refuse to sense the movement of the UPS delivery person walking 10-feet from the camera yet it reliably senses the motion of my neighbors car over 100 feet away.

Re: Camera didn't record someone trying to steal

jguerdat — Wed, 12 Aug 2020 13:09:06 GMT

Don't forget that a vehicle reflects a lot of thew sun's IR which is a much bigger source than a human. Even engine heat can cause this.

Re: Camera didn't record someone trying to steal

EOSJOE — Thu, 13 Aug 2020 15:19:02 GMT

That's a good point. I didn't think of that.