topic Re: Arlo sync problems in Arlo

Arlo sync problems

Squiggs1989 — Mon, 10 Aug 2020 20:15:00 GMT

I have the VMS3230 I just bought. I can not for the life of me sync it. Oringally I got amber lights when I hit sync so I moved closer to station and now when I insert batteries. I get the solid blue light. Then sometimes nothing. Sometimes a blue light that is sparatic. Batteries say they are going til 2029.

Re: Arlo sync problems

TomMac — Sat, 08 Aug 2020 20:02:21 GMT

Try and reset base unit ( hold reset for about 10 secs till leds flash )

Let it reboot

make sure the first and second led are green ( from left )

Insert batteries in camera, should see a blue flash once

quickly pres the base sync ( do not hold )

then press the camera sync button

Quick blue flash on camera means it worked

Re: Arlo sync problems

RonCoddington — Sun, 09 Aug 2020 17:13:27 GMT

No matter what I do, base won't syn with cameras, Previously it has worked fin for a year or more. No changes in router, etc.

When sync, base has green green yellow during synce flashes green then goes yellow (third light.

Cameras flsh blue then solid blue

Re: Arlo sync problems

ShayneS — Mon, 10 Aug 2020 20:13:27 GMT

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support