topic Re: How do I find my full video on the "cloud" in Arlo

Camera nearly picks up anything. Fenceline wasn't even picking up. How to find whole day video?

longliner4569 — Fri, 24 Jul 2020 14:27:46 GMT

My cameras nearly pick anything up sensitivity is turned up....my fencline wasn't even picking up today when my neighbors trespassed and got on our fence line. How do I find the whole day videoed on the cloud like I pay for.

Re: How do I find my full video on the "cloud"

jguerdat — Fri, 24 Jul 2020 13:57:27 GMT

The only way to get the "whole day videoed" is with a CVR subscription which also requires the camera to be AC-powered. If you mean motion detection videos, the camera has to be able to detect the motion so a subject that moves slowly and/or directly at the camera may not get recorded. Do you have the cameras positioned so motion is within 25 feet, across the FOV and the sensitivity is suitably high in your modes and rules? Have you tested it yourself?

Re: Camera nearly picks up anything. Fenceline wasn't even picking up. How to find whole day video?

michaelkenward — Sat, 25 Jul 2020 15:35:29 GMT

Sorry, but this bit baffles me:

@longliner4569 wrote:

My cameras nearly pick anything up

Does it pick up "nearly everything"?

Or does it "not pick anything up"? Or "nearly nothing".

I ask because the next bit says:

@longliner4569 wrote:

sensitivity is turned up....

If it picks up nothing, or "not anything", then I can see why you turned up the sensitivity.

But if it is everything, then you want to turn the sensitivity down.

And what is "pick up"? Not responding to any triggers and recording events?