topic Battery drain and failing to record. Tried replacing batteries but still not working properly. in Arlo

Battery drain and failing to record. Tried replacing batteries but still not working properly.

AlWales — Tue, 30 Jun 2020 21:11:16 GMT

We have 3 cameras set up and usually find that 1 or 2 work okay but never all 3. This has been ongoing since purchase with some camera's suffering from a sudden battery drain and others not picking up any motion or recording. All three were powered at over 90% yesterday but woke up to find one has drained to zero with no recordings taken. At the moment, only 1 is working as it should and this isn't good enough when it comes to consistent and reliable home security.

We've spent over £50 on replacement batteries and have trawled through all the troubleshooting threads and online support chats and have carried out all suggested fixes but to no avail.

We're done - is anyone else having these consistent problems?

Re: Battery drain and failing to record

JessicaP — Tue, 30 Jun 2020 21:11:41 GMT

Hey AlWales,

You mentioned that you contacted the support team about the issue you're experiencing. Let me reach out to you via private message to gather more information from you.

Re: Battery drain and failing to record

Quesada — Wed, 01 Jul 2020 01:06:58 GMT

I am having the same problem. Why can't you post this?

Re: Battery drain and failing to record. Tried replacing batteries but still not working properly.

JessicaP — Wed, 01 Jul 2020 17:35:20 GMT

Hi Quesada,

What problem are you exactly having with your cameras? What troubleshooting steps have you tried so far?