https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1780002#M76422 <P>Try both the app and a browser. Maybe reinstall the app. Any difference?</P> Thu, 25 Jun 2020 13:20:33 GMT jguerdat 2020-06-25T13:20:33Z https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779499#M76392 <P>Hi All I bought a fourth additional camera to add to the system and I have tried to get it to recognise the camera after I have synced it but it just keeps saying it won’t recognise the camera. I have tried all the troubleshooting tips but nothing has worked ? Any idea what the problem is ?<BR /><BR />Thanks</P> Tue, 23 Jun 2020 20:07:31 GMT https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779499#M76392 BorisIWS 2020-06-23T20:07:31Z https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779690#M76397 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/795981">@BorisIWS</a></P> <P>&nbsp;</P> <P>Do you have a screenshot you can provide if this error message?</P> Tue, 23 Jun 2020 20:07:07 GMT https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779690#M76397 ShayneS 2020-06-23T20:07:07Z https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779762#M76402 Here you go. <BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/423793i7CF91D2EBC8F38CA/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="5F85C00D-B808-45F4-A285-5A359841CA32.png" title="5F85C00D-B808-45F4-A285-5A359841CA32.png" /> Wed, 24 Jun 2020 05:20:13 GMT https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779762#M76402 BorisIWS 2020-06-24T05:20:13Z https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779828#M76408 <P>You don't need the app to sync this camera. Just briefly press the base sync button - don't hold it for two seconds - and then the camera button. Do you see the base and camera LEDs blinking properly (slow at first then fast when connected)?</P> Wed, 24 Jun 2020 14:25:34 GMT https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779828#M76408 jguerdat 2020-06-24T14:25:34Z https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779852#M76416 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/378">@jguerdat</a> It syncs ( as I. The relevant lights flash but it won’t recognise the camera when you are in the app to find the device.</P> Wed, 24 Jun 2020 18:37:38 GMT https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1779852#M76416 BorisIWS 2020-06-24T18:37:38Z https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1780002#M76422 <P>Try both the app and a browser. Maybe reinstall the app. Any difference?</P> Thu, 25 Jun 2020 13:20:33 GMT https://community.arlo.com/t5/Arlo/Can-t-get-an-additional-camera-to-be-recognised/m-p/1780002#M76422 jguerdat 2020-06-25T13:20:33Z