2FA is not working on web - Can't Login

mb2433 — Tue, 16 Jun 2020 20:31:55 GMT

Impossible to access my account in order to update the credit card. After entering the code I received by sms, the identification keeps waiting. I did it 4-5 times with different browsers and it is always the same. 😞

On top of it, impossible to access the support. I start getting fed up with this kind of problems with Arlo.

Do you have any solution to this kind of problem?

Is there anybody from Arlo looking at this community and able to answer?

Looking forward

Re: Impossible to access my account

ShayneS — Tue, 16 Jun 2020 20:31:15 GMT

Hi @mb2433

Are you still experiencing this issue?

Re: Impossible to access my account

mb2433 — Wed, 17 Jun 2020 13:01:53 GMT

I solved the problem accessing my account with my cell.

topic Re: Impossible to access my account in Arlo

2FA is not working on web - Can't Login

Re: Impossible to access my account

Re: Impossible to access my account