https://community.arlo.com/t5/Arlo/Arlo-3-camera-system-one-camera-not-activated-VMS3330-Third-one/m-p/1777806#M76286 <P>I have just installed my new Arlo Smart 3-camera set-up. Two of the cameras are working fine, but the third is 'Inactive'. I am prompted to 'Activate' it and then ask to select a monthly subscription plan. This is definitely a 3-camera product (and I was using 3 cameras on the previous product before it was replaced by Amazon due to a different unexplainable fault) so what is going on? I followed all the instructions when setting up the app, the firmware is updated and all 3 cameras synced with no problem. As Arlo have been completely uncontactable I would really appreciate any advice.</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/423764iA37A73C45BE32576/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="Screenshot_20200613-142125.png" title="Screenshot_20200613-142125.png" /> Mon, 15 Jun 2020 20:52:39 GMT andypringle 2020-06-15T20:52:39Z https://community.arlo.com/t5/Arlo/Arlo-3-camera-system-one-camera-not-activated-VMS3330-Third-one/m-p/1777806#M76286 <P>I have just installed my new Arlo Smart 3-camera set-up. Two of the cameras are working fine, but the third is 'Inactive'. I am prompted to 'Activate' it and then ask to select a monthly subscription plan. This is definitely a 3-camera product (and I was using 3 cameras on the previous product before it was replaced by Amazon due to a different unexplainable fault) so what is going on? I followed all the instructions when setting up the app, the firmware is updated and all 3 cameras synced with no problem. As Arlo have been completely uncontactable I would really appreciate any advice.</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/423764iA37A73C45BE32576/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="Screenshot_20200613-142125.png" title="Screenshot_20200613-142125.png" /> Mon, 15 Jun 2020 20:52:39 GMT https://community.arlo.com/t5/Arlo/Arlo-3-camera-system-one-camera-not-activated-VMS3330-Third-one/m-p/1777806#M76286 andypringle 2020-06-15T20:52:39Z https://community.arlo.com/t5/Arlo/Arlo-3-camera-system-one-camera-not-activated-VMS3330-Third-one/m-p/1777980#M76287 <P>Problem now solved. I tried re-syncing the camera again today (I had tried this several times yesterday) and out of the blue I got a prompt to update the firmware of the camera. Once this was complete the camera was back in action.</P> Sun, 14 Jun 2020 15:55:40 GMT https://community.arlo.com/t5/Arlo/Arlo-3-camera-system-one-camera-not-activated-VMS3330-Third-one/m-p/1777980#M76287 andypringle 2020-06-14T15:55:40Z