https://community.arlo.com/t5/Arlo/Granted-access-user-can-t-see-devices/m-p/1775499#M76102 <P>It sounds like you are not the primary user. If this is the case, have your husband check your settings in Settings, Grant Access.</P> Tue, 02 Jun 2020 13:38:33 GMT jguerdat 2020-06-02T13:38:33Z https://community.arlo.com/t5/Arlo/Granted-access-user-can-t-see-devices/m-p/1775425#M76088 <P>I am signed in to my account but cannot see any of my devices when I try to add devices it says they can’t be found. I have unplugged the ethernet cable and reset the base numerous times. It worked fine With Arlo legacy but I haven’t tried them in a few months now I can’t see them. They are operational my husband can see them on his phone app. any suggestions?</P> Tue, 02 Jun 2020 18:47:06 GMT https://community.arlo.com/t5/Arlo/Granted-access-user-can-t-see-devices/m-p/1775425#M76088 Skibenton1 2020-06-02T18:47:06Z https://community.arlo.com/t5/Arlo/Granted-access-user-can-t-see-devices/m-p/1775499#M76102 <P>It sounds like you are not the primary user. If this is the case, have your husband check your settings in Settings, Grant Access.</P> Tue, 02 Jun 2020 13:38:33 GMT https://community.arlo.com/t5/Arlo/Granted-access-user-can-t-see-devices/m-p/1775499#M76102 jguerdat 2020-06-02T13:38:33Z