https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771436#M75836 Thank you for the advise, we did your recommendation and worked for a little while, and now the problem it’s back, it’s in my iPhone, can’t log in until several times, some times work some time not , http status code to ‘(null)’ in orange strip Tue, 12 May 2020 23:32:13 GMT Hoguita 2020-05-12T23:32:13Z https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1770457#M75771 <P>When I’m trying to reconnect the base station to the app after deleting it, the base station is unable to be detected even with the light being solid blue. Any tips for a fix?</P> Fri, 08 May 2020 15:18:57 GMT https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1770457#M75771 Hoguita 2020-05-08T15:18:57Z https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1770492#M75776 <P>Assuming you're on your home network and not cell service, hold the reset button until the LED flashes amber. Let the base reboot and try again. ALso, try a different device and/or computer web browser.</P> Fri, 08 May 2020 13:18:46 GMT https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1770492#M75776 jguerdat 2020-05-08T13:18:46Z https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771436#M75836 Thank you for the advise, we did your recommendation and worked for a little while, and now the problem it’s back, it’s in my iPhone, can’t log in until several times, some times work some time not , http status code to ‘(null)’ in orange strip Tue, 12 May 2020 23:32:13 GMT https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771436#M75836 Hoguita 2020-05-12T23:32:13Z https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771541#M75842 <P>While it sounds more like an Internet connection problem, I'd suggest using the Contact Support link at the bottom here. They may have solutions we don't.</P> Wed, 13 May 2020 13:14:30 GMT https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771541#M75842 jguerdat 2020-05-13T13:14:30Z https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771563#M75847 Yeah I will do that, the tablet works but not in the cellphones. Thank you Wed, 13 May 2020 14:17:35 GMT https://community.arlo.com/t5/Arlo/Problem-connecting-the-base-station-Model-VMB4500-even-with-the/m-p/1771563#M75847 Hoguita 2020-05-13T14:17:35Z