topic Re: Change set up info in Arlo

Move husband's account to mine so I don't need to login to his account. Help?

Kandea — Thu, 07 May 2020 15:21:11 GMT

My husband set everything up using his info. He works a lot so and I need to switch everything into mine. So I dont have to sign in with his info everytime, even though I'm a valid user in his acct I still cant change stuff that need stop be changed unless I'm signed in with his info. Which is fine but when he signs in away from home it automatically signs me out...HELP

Re: Change set up info

StephenB — Thu, 07 May 2020 11:32:01 GMT

Did you include "access rights" when the cameras were set up so you can view them from your account?

https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my-Arlo-account

You should be able to do everything you'd normally want with that. Can you clarify what you aren't able to do?

Re: Change set up info

Kandea — Tue, 12 May 2020 19:49:55 GMT

Yes info have access rights. When I go into setting from whichever camera it gives me absolutely no options to change recording time, contrast, etc.

Re: Change set up info

jguerdat — Wed, 13 May 2020 13:12:50 GMT

The only way to do this is for him (or you using his account) to remove all devices in Settings, My Devices and start fresh, using your account to do so. Be sure to note all settings, modes, rules and schedule to speed the rebuilding. Once set up, grant access to your husband.

Re: Change set up info

StephenB — Sat, 16 May 2020 10:17:36 GMT

@jguerdat wrote:

The only way to do this is for him (or you using his account) to remove all devices in Settings, My Devices and start fresh, using your account to do so. Be sure to note all settings, modes, rules and schedule to speed the rebuilding. Once set up, grant access to your husband.

Or just have him log into "your" account, so you can log into "his".