https://community.arlo.com/t5/Arlo/Giving-system-to-a-family-member/m-p/9052#M7574 <P>First a full factory reset is prob in order....</P><P>&nbsp;</P><UL><LI><FONT size="3">Perform a factory reset on your base station.&nbsp;<BR /></FONT><BR /><FONT size="3"><SPAN>Push the </SPAN><STRONG>Reset</STRONG><SPAN> button (on the back of the base station) and the </SPAN><STRONG>Sync</STRONG><SPAN> button (on the side of the base station) for about 10 seconds or until all the LED lights on the base station blink amber. This procedure returns the base station to its factory settings. If your cameras were synced to the base station, you might need to sync the cameras again after the base station comes back online. For more information, see <A target="_self" href="https://community.arlo.com/t5/Arlo-Knowledge-Base/How-Do-I-Set-Up-And-Sync-My-Arlo-Cameras/ta-p/987">How Do I Set Up And Sync My Arlo Cameras?</A>.</SPAN></FONT></LI></UL><P>&nbsp;</P><P><FONT size="3"><SPAN>Then setup a new account. If a problem setting up the new account, you may have to contact Netgear to 'clear' the serial number of the base in their servers...</SPAN></FONT></P> Wed, 08 Jul 2015 11:36:51 GMT TomMac 2015-07-08T11:36:51Z https://community.arlo.com/t5/Arlo/Giving-system-to-a-family-member/m-p/9039#M7573 <P>We are giving our current system to a family member due to new living situation. Anyhow, how do we completely reset everything for them so that they can activate their own Arlo account?</P> Wed, 28 Sep 2016 20:41:43 GMT https://community.arlo.com/t5/Arlo/Giving-system-to-a-family-member/m-p/9039#M7573 mikelstratton 2016-09-28T20:41:43Z https://community.arlo.com/t5/Arlo/Giving-system-to-a-family-member/m-p/9052#M7574 <P>First a full factory reset is prob in order....</P><P>&nbsp;</P><UL><LI><FONT size="3">Perform a factory reset on your base station.&nbsp;<BR /></FONT><BR /><FONT size="3"><SPAN>Push the </SPAN><STRONG>Reset</STRONG><SPAN> button (on the back of the base station) and the </SPAN><STRONG>Sync</STRONG><SPAN> button (on the side of the base station) for about 10 seconds or until all the LED lights on the base station blink amber. This procedure returns the base station to its factory settings. If your cameras were synced to the base station, you might need to sync the cameras again after the base station comes back online. For more information, see <A target="_self" href="https://community.arlo.com/t5/Arlo-Knowledge-Base/How-Do-I-Set-Up-And-Sync-My-Arlo-Cameras/ta-p/987">How Do I Set Up And Sync My Arlo Cameras?</A>.</SPAN></FONT></LI></UL><P>&nbsp;</P><P><FONT size="3"><SPAN>Then setup a new account. If a problem setting up the new account, you may have to contact Netgear to 'clear' the serial number of the base in their servers...</SPAN></FONT></P> Wed, 08 Jul 2015 11:36:51 GMT https://community.arlo.com/t5/Arlo/Giving-system-to-a-family-member/m-p/9052#M7574 TomMac 2015-07-08T11:36:51Z