topic Re: Pink look on the recordings on one of my camera in Arlo

Pink look on the recordings on one of my camera

jtb59 — Wed, 28 Sep 2016 21:03:52 GMT

I have one camera that the recordings have a pink tint to them. I thought it might be the sunlight shining toward it so I moved the camera and I still have the sale pink color on the recordings from only that camera. Any ideas?

Re: Pink look on the recordings on one of my camera

TomMac — Sun, 24 Jan 2016 22:15:23 GMT

First I'll assume yr taking about the regular Arlo cam ( as this is the q section) cause it's been complained aBout before.

contact Netgear for a trouble ticket...

Re: Pink look on the recordings on one of my camera

jguerdat — Tue, 26 Jan 2016 13:05:10 GMT

Must be getting old, Tom. This is the wireless section... 😛

Re: Pink look on the recordings on one of my camera

TomMac — Tue, 26 Jan 2016 13:13:25 GMT

jguerdat wrote:
Must be getting old, Tom. This is the wireless section... 😛

to much multitasking !

Re: Pink look on the recordings on one of my camera

Miraclemoonmama — Fri, 29 Apr 2016 16:56:14 GMT

I don't see any solutions to this problem and the same thing is happening to me!

Re: Pink look on the recordings on one of my camera

JamesC — Fri, 29 Apr 2016 17:30:26 GMT

Miraclemoonmama,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: Pink look on the recordings on one of my camera

JMickey — Tue, 20 Sep 2016 18:09:22 GMT

I recently bought the arlo wireless system (August 2016 - 4 cameras). When setting up my last camera, I see that the image, whether live or recorded, is pink. Why am I having trouble on one camera and how do I fix it? I have already opened the battery cover, removed the batteries, put the batteries back in, removed the device and then added it again AND rebooted the entire system. What is going on?????

Re: Pink look on the recordings on one of my camera

Schorschi — Wed, 21 Sep 2016 01:19:44 GMT

Look above. The answer is staring you in the face.

CONTACT SUPPORT!

Re: Pink look on the recordings on one of my camera

JamesC — Wed, 21 Sep 2016 15:30:00 GMT

JMickey,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: Pink look on the recordings on one of my camera

Plaw — Mon, 26 Sep 2016 02:48:35 GMT

I too have this problem with one of my cameras!

Re: Pink look on the recordings on one of my camera

jguerdat — Mon, 26 Sep 2016 11:06:25 GMT

Read above your message.

Re: Pink look on the recordings on one of my camera

MichaelPage — Thu, 27 Oct 2016 17:45:45 GMT

Same problem with one of my three cameras just being fitted but how do we get a response?

Re: Pink look on the recordings on one of my camera

JamesC — Thu, 27 Oct 2016 21:01:39 GMT

MichaelPage,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC