topic Re: Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syn... in Arlo

Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syncing.

Arlo05222020 — Fri, 27 Sep 2019 15:19:01 GMT

Ive had nothing but issues with my cameras and base station. Call in and they say "take the batteries out and put them back in" or "reboot and sinc all 5 cameras again." I've lost count of how many times I've had to do all that. I have little time to worry about this headache of a system. Now I get the newest update and have to do it ALL again. No footage for days. Although that happens regularly. Also, Ive upgraded my internet speed to fiber optic and improved download and upload by 50x months ago. Zero improvement.

What other companies would you all recommend that offer better products and customer service?

Arlo05222020 — Fri, 27 Sep 2019 12:53:49 GMT

Any advice on which is the best company and security camera system out there? Arlo is obviously awful and Id like some ideas for a better experience.

Re: Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syncin

Arlo05222020 — Thu, 14 Nov 2019 03:29:16 GMT

bump.

Re: What other companies would you all recommend that offer better products and customer service?

Arlo05222020 — Thu, 14 Nov 2019 03:30:15 GMT

bump for sure.

Re: Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syn...

JessicaP — Thu, 14 Nov 2019 17:03:04 GMT

Hey ArloIsAweful,

You mentioned that you called the support team with the problems you're having with your Arlo system. Let me reach out to you via private message to gather more information from you.

Re: Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syn...

Arlo05222020 — Sat, 21 Dec 2019 21:17:54 GMT

Bump. Arlo has reached out but done nothing. Still have days without video and base station will turn off intermittently. Bump for sure.

Re: Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syn...

JessicaP — Mon, 23 Dec 2019 17:02:16 GMT

I've escalated your case to the support team so they can help you further. They should be reaching out to you once they finish reviewing your case.

Re: Problems with Arlo cameras and Base Station. Tried taking batteries out and rebooting and syn...

Arlo05222020 — Sat, 02 May 2020 17:16:43 GMT

System still a total and complete bother. Constant outages. Still, nothing has been done but cases opening. Arlo is still awful.