Lost video from arlo cameras

Kavu68 — Fri, 10 Apr 2020 20:32:08 GMT

Noticed someone on my back deck looking in Windows early this morning. After I emailed it for my husband to view
#1 Somehow he viewed a different timeline of it and
#2 Also seen more video of him on different camera...
So not only would I like to know how that happened, but also how can I retrieve it? Because I'm not tech savvy, but I know I never hit any delete. Especially not on 2 separate cameras. Now I can't even notify police. And not afraid to admit...scared to go to sleep tonight. ANY HELP OR GUIDANCE IS VERY MUCH APPRECIATED

Re: Lost video from arlo cameras

jguerdat — Fri, 10 Apr 2020 13:15:46 GMT

The videos should be in the library if not deleted. Make sure you don't have a filter set when viewing the library - the "funnel" icon at the top should not be filled in. Use different devices (yours, your husband's, a computer web browser, etc.) to see if there's a difference.

ANd call the police anyways. It makes no difference whether you have cameras/videos at all other than to help identify the person. I don't get why folks have a reluctance to call the police - it's what they're there for. They can increase patrols and use the information along with input from other calls to help determine patterns and other useful data.

topic Lost video from arlo cameras in Arlo

Lost video from arlo cameras

Re: Lost video from arlo cameras