topic 1 of my cameras has a colored image. Anyone know if it can be restored or is it broken? in Arlo

1 of my cameras has a colored image. Anyone know if it can be restored or is it broken?

Uvö — Mon, 23 Mar 2020 22:51:45 GMT

Hi. 1 of my cameras has a colored image. Anyone know if it can be restored or is it broken?
See attached picture.

Re: Colored picture.

TomMac — Sat, 21 Mar 2020 16:18:22 GMT

No pic yet...

Is it RED ? If so a common fault when the IR filter sticks. If under warranty, contact Arlo

If not;

Pull battery and reset cam ( sometimes helps )

Gently tap the camera on side to release same

Some say moving a strong magnet on side loosens it

Re: Colored picture.

Uvö — Sat, 21 Mar 2020 18:37:12 GMT

Hello.

Yes it`s red.

Before I changed batteries last time it was red. It disappeared after battery change but has come back now. Have changed batteries to rechargeable but that did not solve the problem. Will try with the magnet.
Thanks for the suggestions and tips.

Anders /