topic Re: Arlo camera triggering when disabled in the app since the latest app update in Arlo

Arlo camera triggering when disabled in the app since the latest app update

Diggeruk — Thu, 12 Mar 2020 11:27:14 GMT

Since the recent arlo app update my security cameras are constantly triggering off every minute, this is also happening when the cameras are disabled in the app both through each individual camera and through the mode route. Any help with stopping this from happening would be appreciated. It has worked fine up until this latest app update so i imagine it is some firmware issue.

Re: Arlo camera triggering when disabled in the app since the latest app update

TomMac — Thu, 12 Mar 2020 12:36:22 GMT

Easy thing to do is reboot the base via the power button...off then on allow 2 mins to come back.

Also, I would attempt to turn off via the web and browser... this will eliminate the possible phone app issue

Re: Arlo camera triggering when disabled in the app since the latest app update

Diggeruk — Thu, 12 Mar 2020 13:08:49 GMT

Thanks TomMac i will try this and see if it resolves the issue. We have had a few windy days so I was blaming the wind at first but it definitely is more than that. Will update later if this resolves the problem.