topic Re: Activity zone disabled in Arlo

One camera keeps saying "Activity Zones disabled." No subscription and had it for 2 1/2 years.

tornado6194 — Mon, 02 Mar 2020 20:10:11 GMT

I have 4 wireless cameras and a doorbell, the doorbell and three of the cameras work just fine, but one camera keeps saying activity zones disabled. I have no subscription and the system has worked fine for the past 2 1/2 years. Why is only one camera doing this? When I plug it in to recharge the battery it works just fine, but when I unplug it and put it back up the activity zone message comes up, but only on that one.

Re: Activity zone disabled

StephenB — Sun, 01 Mar 2020 12:09:40 GMT

@tornado6194 wrote:

I have 4 wireless cameras and a doorbell, the doorbell and three of the cameras work just fine, but one camera keeps saying activity zones disabled. I have no subscription and the system has worked fine for the past 2 1/2 years. Why is only one camera doing this? When I plug it in to recharge the battery it works just fine, but when I unplug it and put it back up the activity zone message comes up, but only on that one.

If the camera is powered with AC, then it applies the activity zones in the camera itself.

If the camera is not powered with AC, then the activity zones are applied in the Arlo Cloud and that requires a subscription. This has been the case for quite a while (many months), it is not not new.

Re: Activity zone disabled

tornado6194 — Sun, 01 Mar 2020 18:55:09 GMT

Then why are the three other cameras working just fine??

Re: Activity zone disabled

StephenB — Sun, 01 Mar 2020 19:16:45 GMT

@tornado6194 wrote:

Then why are the three other cameras working just fine??

Cloud activity zones definitely require a paid subscription. No idea why are you aren't seeing a similar notificaton on the other cameras (unless of course they don't have an activity zone set).