topic Re: Cameras going off when setting and disarming in Arlo

Cameras going off when setting and disarming

Arlo824 — Fri, 14 Feb 2020 02:36:43 GMT

When I disarm my cameras (being completely away from all cameras), motion is detected. When I arm my cameras motion is detected (once again when I'm completing away from all cameras). I don't know what's going on with this.

Re: Cameras going off when setting and disarming

JessicaP — Fri, 14 Feb 2020 15:18:48 GMT

Hi Arlo824,

Just to be sure, are you saying that your camera is detecting motion when your camera is both armed and disarmed? Are you using a custom mode?

Re: Cameras going off when setting and disarming

Arlo824 — Sat, 15 Feb 2020 02:18:26 GMT

So what is happening is when I leave the home I arm the inside cameras from the garage and from time to time I will get a message stating motion is detected when there isn't anything there. Additionally when I get home and disarm the cameras before even entering the home I get a motion detected message too.

Re: Cameras going off when setting and disarming

JessicaP — Tue, 18 Feb 2020 16:35:26 GMT

Try removing the battery from your Arlo camera and re-inserting it back in to see if that helps. Otherwise, you might want to try rebooting your Base Station to see if that helps.