topic Re: Set up in Arlo

Recently changed internet providers and now my cameras are not online

Momof4 — Thu, 13 Feb 2020 18:10:10 GMT

I recently changed internet providers and now my cameras are not online and I can’t figure out what to do.

Re: Set up

jguerdat — Thu, 13 Feb 2020 14:02:48 GMT

I tshould be as simple as turning the base off and back on. If that doesn't help, try turning the router and base off and back on, in that order.

Otherwise, what are the LEDs on the base showing?

Re: Set up

michaelkenward — Thu, 13 Feb 2020 15:23:06 GMT

@jguerdat wrote:

I tshould be as simple as turning the base off and back on. If that doesn't help, try turning the router and base off and back on, in that order.

I'd do even further:

Turn off and unplug modem.
Turn off router and computers.
Plug in and turn it on modem. Wait 2 minutes.
Turn on router and wait 2 minutes.
Turn on Arlo hub.
Turn on computers.