Camera records 40% of the time. Sometimes will record for 10 secs and then cuts out.

Pditteon — Tue, 21 Jan 2020 15:50:42 GMT

Our cameras record about 40% of the time. I haven't figured out any rhyme or reason to it, but I need them to be reliable. Sometimes they'll record for 10 seconds and cut out when there is clearly a person there talking. Any advice?

Re: Cameras record sporadically

StephenB — Tue, 21 Jan 2020 12:54:13 GMT

@Pditteon wrote:
Our cameras record about 40% of the time. I haven't figured out any rhyme or reason to it, but I need them to be reliable.

Camera positioning is one factor. The PIR sensors that detect motion have a range of about 20 feet. They will detect some motion further out, but not reliably. Also, the cameras are most sensitive to side-to-side motion (across the field of view), and are more sensitive at the bottom of the field of view than they are at the top. https://kb.arlo.com/000051462/How-do-I-position-my-Arlo-Pro-2-camera

@Pditteon wrote:
. Sometimes they'll record for 10 seconds and cut out when there is clearly a person there talking.

Cutting out early is a different symptom than failing to record at all. You might get better results if you set the recording time to a fixed duration instead of recording until motion stops.

topic Re: Cameras record sporadically in Arlo

Camera records 40% of the time. Sometimes will record for 10 secs and then cuts out.

Re: Cameras record sporadically