https://community.arlo.com/t5/Arlo/How-to-use-a-base-station-connected-to-another-account/m-p/1752995#M74163 <P>Unless you can get Arlo help in releasing the serial number from the old account, its a paperweight&nbsp;</P> Wed, 15 Jan 2020 20:19:22 GMT TomMac 2020-01-15T20:19:22Z https://community.arlo.com/t5/Arlo/How-to-use-a-base-station-connected-to-another-account/m-p/1752986#M74162 <P>Hello<BR /><BR />I bought base station vbm3000 from one man and i cant connect with arlo apps because the station its connected with some old account. So i call him and he told me, the Company which use the station its allready not exist for more then 1 year and they dont know nothing about the arlo account where you can remove base station.<BR />Its some another solution how i can connect the station or all is lost?<BR /><BR />Thank you Petr</P> Wed, 15 Jan 2020 21:26:15 GMT https://community.arlo.com/t5/Arlo/How-to-use-a-base-station-connected-to-another-account/m-p/1752986#M74162 Taceka 2020-01-15T21:26:15Z https://community.arlo.com/t5/Arlo/How-to-use-a-base-station-connected-to-another-account/m-p/1752995#M74163 <P>Unless you can get Arlo help in releasing the serial number from the old account, its a paperweight&nbsp;</P> Wed, 15 Jan 2020 20:19:22 GMT https://community.arlo.com/t5/Arlo/How-to-use-a-base-station-connected-to-another-account/m-p/1752995#M74163 TomMac 2020-01-15T20:19:22Z