topic Re: Vmb3500 in Arlo

Vmb3500 is stuck on getting information

Mrothauge — Tue, 07 Jan 2020 17:52:08 GMT

Base station stuck on getting information

ShayneS — Tue, 07 Jan 2020 17:52:23 GMT

Are you still experiencing this issue with your base station?

Mrothauge — Wed, 08 Jan 2020 00:06:46 GMT

Yes still an issue, I even have another base station that I plugged in did same thing

ShayneS — Wed, 08 Jan 2020 00:26:45 GMT

What are the status LEDs on front of the base station playing?

Mrothauge — Wed, 08 Jan 2020 14:32:50 GMT

They are green, sync one is amber

ShayneS — Wed, 08 Jan 2020 17:43:16 GMT

Is this occurring on the web portal and a Arlo app?

Mrothauge — Wed, 08 Jan 2020 18:03:28 GMT

Yes, I have 2 different systems both doing same thing

ShayneS — Wed, 08 Jan 2020 18:13:53 GMT

I would suggest contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support