topic Re: I just got my Arlo, Question about weatherproof in Arlo

I just got my Arlo, Question about weatherproof

Userone — Wed, 28 Sep 2016 20:25:44 GMT

I just opened up my Arlo and I noticed on my cameras, on the top seams and around the sync button there are gaps. Is this ok or normal? I'm concerned about water getting inside if the camera is outside. Thanks,

Re: I just got my Arlo, Question about weatherproof

dhcl604 — Mon, 12 Jan 2015 23:28:09 GMT

I was wondering about that myself. I don't see any rubber O - rings around the battery cover area either.

Re: I just got my Arlo, Question about weatherproof

snip3rboy — Wed, 14 Jan 2015 07:52:16 GMT

Hi @Userone ,

The outer shell is cosmetic and the inner shell is the weatherproofing.

The gaps shown in your image will not affect weatherproofing.

Re: I just got my Arlo, Question about weatherproof

ambient — Sun, 08 Feb 2015 18:30:24 GMT

See my post in the Troubleshooting forum. Had Arlo out in on/off rainy weather for three days and one camera failed...now completely unresponsive. Verified it's not a battery or base station issue. So I would take that weatherproof claim with some suspicion. But it worked very well in a protected environment.

Re: I just got my Arlo, Question about weatherproof

jcdonhauser — Fri, 25 Sep 2015 00:01:58 GMT

Just got my Arlo. Concerned about weatherproofing too. I saw the post about "internals" being weatherproof but the battery compartment definitely is not. All other outdoor sensors I own (e.g. temperature sensors) have a rubber ring around the battery cover. This does not. Just a plastic-on-plastic seal. When the camera is in an upright position, water may run off. When inverted I'm not sure. They need a rubber seal.

Re: I just got my Arlo, Question about weatherproof

JamesC — Fri, 25 Sep 2015 21:42:55 GMT

jcdonhauser,

Welcome to the community! There is a rubber seal on the battery compartment door, I think maybe you were just expecting it to be in a different spot. Please refer to the image below, I have outlined the location in red:

JamesC

Re: I just got my Arlo, Question about weatherproof

jcdonhauser — Fri, 25 Sep 2015 19:39:39 GMT

JamesC ... You are absolutely correct. I'm an engineer and it's just in my genes to scutinize everything. The cameras appear to be well designed and manufactured. I plan to install all 5 outside starting this weekend. Thanks.