https://community.arlo.com/t5/Arlo/How-to-upgrade-firmware-as-a-granted-access-user/m-p/1749943#M73934 <P>A relative has shared his cameras in Australia which I am regularly checking due to bush fires. A message has now appeared on each image and I cannot get rid of it or find out how to delete. It is stopping me from viewing live data. Message is ‘a firmware update is available for your device’.<BR />I urgently need to sort this but how please?</P> Sat, 04 Jan 2020 01:00:13 GMT ARust 2020-01-04T01:00:13Z https://community.arlo.com/t5/Arlo/How-to-upgrade-firmware-as-a-granted-access-user/m-p/1749943#M73934 <P>A relative has shared his cameras in Australia which I am regularly checking due to bush fires. A message has now appeared on each image and I cannot get rid of it or find out how to delete. It is stopping me from viewing live data. Message is ‘a firmware update is available for your device’.<BR />I urgently need to sort this but how please?</P> Sat, 04 Jan 2020 01:00:13 GMT https://community.arlo.com/t5/Arlo/How-to-upgrade-firmware-as-a-granted-access-user/m-p/1749943#M73934 ARust 2020-01-04T01:00:13Z https://community.arlo.com/t5/Arlo/How-to-upgrade-firmware-as-a-granted-access-user/m-p/1750299#M73949 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/773253">@ARust</a></P> <P>&nbsp;</P> <P>Have you tried to ask the admin user to see if they can update the camera or system manually?</P> Sat, 04 Jan 2020 01:01:13 GMT https://community.arlo.com/t5/Arlo/How-to-upgrade-firmware-as-a-granted-access-user/m-p/1750299#M73949 ShayneS 2020-01-04T01:01:13Z