topic Re: Is anyone also getting logged out from iPhones' iOS Arlo app? in Arlo

Is anyone also getting logged out from iPhones' iOS Arlo app?

ant — Sat, 09 Nov 2019 19:36:50 GMT

And then, it wants others and me to manually login with the e-mail address and its password. It seems to have forgotten them. 😞

Thank you for reading and hopefully answering. 🙂

Re: Is anyone also getting logged out from iPhones' iOS Arlo app?

ant — Sun, 10 Nov 2019 03:29:44 GMT

I forgot to mention this is with two iPhones and one iPad.

Re: Is anyone also getting logged out from iPhones' iOS Arlo app?

JessicaP — Mon, 11 Nov 2019 23:00:34 GMT

Hi ant,

Are these iOS devices logged in with the same Arlo account or different Arlo account?

Re: Is anyone also getting logged out from iPhones' iOS Arlo app?

ant — Fri, 22 Nov 2019 09:19:12 GMT

@JessicaP wrote:

Hi ant,

Are these iOS devices logged in with the same Arlo account or different Arlo account?

Same account with three different iDevices.

Re: Is anyone also getting logged out from iPhones' iOS Arlo app?

StephenB — Fri, 22 Nov 2019 14:42:05 GMT

@ant wrote:

Same account with three different iDevices.

As you likely know, there is only one login allowed at a time.

The way to avoid this is to set up secondary accounts for two of the devices, and then grant access to the cameras from the main account.

Re: Is anyone also getting logged out from iPhones' iOS Arlo app?

ant — Sat, 23 Nov 2019 02:46:17 GMT

That's lame. In the past, it still remember my login datas so I can just easily relogin but these days I have to re-enter my login datas. Argh. Come on, Arlo. Please let us use a single account with multiple devices.

Re: Is anyone also getting logged out from iPhones' iOS Arlo app?

ant — Thu, 19 Dec 2019 07:55:32 GMT

Even with multiple e-mail addresses (one for each iDevice's Arlo app), same results. Argh. 😞