Arlo pro 2 camera synced successful but not appearing in app or pc

shayy — Mon, 16 Dec 2019 19:51:15 GMT

I have initially managed to sync all 4 cameras to the base station. But suddenly my 4th camera appeared offline in the app. I removed device (4th camera) from the app, and tried to sync to base station again. Sync is successful as I see that both base station and camera had the fast blue blinking light. However I do not see the 4th camera appearing in my app or in my pc. I have rebooted the base station by removing the power cable, but still unable to see the 4th camera in the app. How do I troubleshoot this? Thanks.

Re: Arlo pro 2 camera synced but not appearing in app or pc

StephenB — Sat, 14 Dec 2019 00:52:59 GMT

@shayy wrote:

. Sync is successful as I see that both base station and camera had the fast blue blinking light. However I do not see the 4th camera appearing in my app or in my pc. I have rebooted the base station by removing the power cable, but still unable to see the 4th camera in the app. How do I troubleshoot this? Thanks.

I suggest contacting support: https://www.arlo.com/en-us/support/contact.aspx

topic Re: Arlo pro 2 camera synced but not appearing in app or pc in Arlo

Arlo pro 2 camera synced successful but not appearing in app or pc

Re: Arlo pro 2 camera synced but not appearing in app or pc