topic Re: How to add additional cvr plans in Arlo

How to add additional cvr plans

Iliketea — Wed, 11 Dec 2019 21:57:03 GMT

I have smart elite plan with one cvr. I now want to add additional cvr cameras. I cannot figure out how. Do I have to cancel and then re-do the plan?

Re: How to add additional cvr plans

Iliketea — Wed, 11 Dec 2019 23:11:02 GMT

To clarify: I have a bunch of existing cameras that are eligible for a CVR plan. When I signed up originally for the CVR plan I just selected just one of the cameras to test it out. Now, I want to add the CVR plan to two other of my existing cameras. I have found no way to do this as of yet. When I select CVR plan, I only get the existing camera as an option. However, I have many of the same cameras that I am currently using with my current CVR plan that covering just one camera. Thanks!

Re: How to add additional cvr plans

JessicaP — Thu, 12 Dec 2019 22:47:28 GMT

Hi Iliketea,

You should be able to add additional CVR plans by going to the subscription page through the web client on your computer. Click on "Change Plan" on the CVR section and click on "Edit" on the "1 camera(s) selected" and you can pick which cameras you would like to have CVR on.