https://community.arlo.com/t5/Arlo/Can-t-get-on-my-account-through-the-app/m-p/1743875#M73376 <P>So I recently upgraded from a iPhone 7 to an iPhone 11. My account had only one Device connected to it my iPhone 7 well I currently do not have my iPhone 7 because I had to trade it in. so I can’t send me a push notification to authorize my account and when I try to use other verification method such as my email the code will not send to my email I was able to change my password because I thought it was my email that wasn’t receiving anything. I was able to get an email to change my password but not for the verification code I tried calling support and they basically said that there’s no way I could gain access to my account without my iPhone 7 basically. Please tell me there is something else I can do to gain access to my account.</P> Tue, 10 Dec 2019 00:17:32 GMT Justin1047 2019-12-10T00:17:32Z https://community.arlo.com/t5/Arlo/Can-t-get-on-my-account-through-the-app/m-p/1743875#M73376 <P>So I recently upgraded from a iPhone 7 to an iPhone 11. My account had only one Device connected to it my iPhone 7 well I currently do not have my iPhone 7 because I had to trade it in. so I can’t send me a push notification to authorize my account and when I try to use other verification method such as my email the code will not send to my email I was able to change my password because I thought it was my email that wasn’t receiving anything. I was able to get an email to change my password but not for the verification code I tried calling support and they basically said that there’s no way I could gain access to my account without my iPhone 7 basically. Please tell me there is something else I can do to gain access to my account.</P> Tue, 10 Dec 2019 00:17:32 GMT https://community.arlo.com/t5/Arlo/Can-t-get-on-my-account-through-the-app/m-p/1743875#M73376 Justin1047 2019-12-10T00:17:32Z https://community.arlo.com/t5/Arlo/Can-t-get-on-my-account-through-the-app/m-p/1744444#M73388 <P>Hhi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/769067">@Justin1047</a></P> <P>&nbsp;</P> <P>Are you still experiencing this issue with your account and phone?</P> Tue, 10 Dec 2019 00:17:13 GMT https://community.arlo.com/t5/Arlo/Can-t-get-on-my-account-through-the-app/m-p/1744444#M73388 ShayneS 2019-12-10T00:17:13Z