topic Re: Blue flashing than orange - tried 20 times to reset in Arlo

Blue flashing than orange - tried 20 times to reset

24cx — Wed, 30 Oct 2019 06:02:56 GMT

I have a new base which I try to connect to my camera:

Another camera of the same type is connected, also a Pro 2. Tried to connect without the bridge being connected to the internet - over the sync button with the same result. Tried with new batteries and after taking out the batteries for a night.

Any ideas? Thanks a lot!

Re: Blue flashing than orange - tried 20 times to reset

JessicaP — Wed, 30 Oct 2019 21:25:12 GMT

Hey 24ax,

If your cameras are showing a fast blinking amber LED, it means it's failing to sync with the Base Station. You can read here to learn how to troubleshoot: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?

Re: Blue flashing than orange - tried 20 times to reset

24cx — Wed, 30 Oct 2019 21:40:43 GMT

I did everything on that page without success 🙂

Re: Blue flashing than orange - tried 20 times to reset

JessicaP — Thu, 31 Oct 2019 15:13:45 GMT

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

Re: Blue flashing than orange - tried 20 times to reset

24cx — Thu, 31 Oct 2019 15:25:46 GMT

I also did that: they don’t have a solution

Re: Blue flashing than orange - tried 20 times to reset

JessicaP — Thu, 31 Oct 2019 20:31:29 GMT

Let me reach out to you via private message to gather more information from you since you said you already contacted the support team

Re: Blue flashing than orange - tried 20 times to reset

JessicaBozza — Sun, 08 Dec 2019 20:18:40 GMT

After thousands of attempts, I've done everything, changed the battery, already reset the station ... I did everything possible but one of the cameras does not synchronize. always gets the Amber Light quickly. I can't synchronize at all