topic Re: Cameras offline in Arlo

Cameras offline

Sata71898 — Thu, 21 Nov 2019 21:48:16 GMT

My cameras keep going offline even if the batteries are fully charged. I’ve tried removing the batteries reinstalling them which makes the camera come back on and within minutes it goes offline again. I’ve unplugged the base from power source and internet source, resinked the cameras and nothing seems to keep the cameras on. The system is a year old, might try to return it to the store since I’m not getting the monitoring needed to protect my residence. Would be good if Arlo responded.

Re: Cameras offline

ShayneS — Thu, 21 Nov 2019 21:47:42 GMT

HI @Sata71898

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Cameras offline

tmpufsker — Fri, 22 Nov 2019 14:28:55 GMT

Hi. Arlo cameras will keep not working - going offline, not detecting video...get out while you can!