topic Base station connection in Arlo

Connecting base station through VPN network

mdavis — Mon, 26 Sep 2016 23:14:04 GMT

I am trying to connect the Arlo base station through a Cisco VPN router for work. It worked great on my home ISP's router, but the base station displays a orange light when connected therough thte Cisco router at work. Does the Arlo Netgear base station create it's own VPN connection through the internet to dump the video footage on your server?

Re: Connecting base station through VPN network

jguerdat — Thu, 09 Jul 2015 15:11:05 GMT

Not by anything that Arlo support has mentioned. It uses an encrypted stream but no VPN. Since it's a work router you need to determine that ports 80 and 443 are open which is likely the problem.

Re: Connecting base station through VPN network

mdavis — Thu, 09 Jul 2015 17:00:09 GMT

Thanks! That did the trick.

Base station connection

jbaileyjerry — Sun, 17 Nov 2019 10:33:21 GMT

Make sure your internet ports are open for yourdevice or your phone won't recognize it. A very big thing for me was that my VPN(Virtual Network) was on so I turned it off and got my connection.