topic Re: Schedule mode no longer works in Arlo

Schedule mode no longer works. Skips to "Armed" mode when trying to activate schedule.

cyberjunkyfreak — Fri, 15 Nov 2019 15:40:46 GMT

This morning woke up and started getting alerts for some cameras that should not be active for motion. Logged into Arlo and noticed the system was “armed” when it should have been on schedule. Changed it back to schedule and logged out, log back in and it’s back to “armed” so all cameras are armed and not just the ones on schedule.

Anybody else experience this today?

Re: Schedule suddenly stopped working

Jpsk — Fri, 15 Nov 2019 12:24:50 GMT

Same issue. Have standard Arlo base and a Base Pro. Schedule has been running fine until this morning. Tried to select schedule via phone and desktop interface and it won’t let me.

Re: Schedule suddenly stopped working

Dbensette — Fri, 15 Nov 2019 12:32:43 GMT

Same here. I have arlo ultra, pro 2 and two bridges for lights. All of them were armed this morning, when geofence is in “home” mode and should be set to “schedule”. But they all are armed. I manually switched to “schedule“, and logged out and back in, they were all “armed” again.

Come on arlo.... stop messing with good settings.

Schedule mode no longer works. Skips to "Armed" mode when trying to activate schedule.

secaz — Fri, 15 Nov 2019 15:05:17 GMT

You can always tell when it's the end of the week - Arlo breaks.

Schedule mode no longer works - reverts to default Armed mode.

Behavior is same whether using web portal or Android app.

All base stations and cameras up to date, latest Android app installed, all base stations rebooted, cameras toggled off/on.

Cannot edit/save existing schedules reverts to previous settings (for ex - deselect one day of week in a schedule and save - will revert to previous schedule setting).

Deleted and added back schedules for one of my base stations - no change, still reverts to default Armed mode.

If there is no schedule set (ie, not armed) for a block of time, running in schedule mode will set it to Armed regardless.

Discovered schedule problem since I didn't get many videos overnight - and that's because the Armed mode, which I do not use, is set to 80%, only. I only use custom modes and my night mode is set to 100% - but night mode wasn't in force since Arlo decided all my base stations should be running Armed mode instead of what was defined in my schedules.

Thanks again, Arlo, for breaking things - top notch security system (sarcasm).

Arlo (not Pro) H7 1.3.319 - Arms itself even when outside scheduled hours

rdc19 — Fri, 15 Nov 2019 12:47:59 GMT

Arlo system has started arming itself outside of scheduled hours. I deleted the schedule, rebooted system. recreated the schedule. When I click on schedule (outside of armed hours) it immediately switches to armed.

Re: Schedule mode no longer works

Frostbach — Fri, 15 Nov 2019 12:56:08 GMT

Noticed the same thing because I had some recordings from early in the morning that I normally wouldn't have.

It's actually harder to notice on the iPhone because it appears to change modes, but if you force close the app and reopen you will see that it is armed.

I noticed on the web app, as soon as you click schedule, it switches to armed.

Now geofencing and schedule are not working on iOS...really wonderful 😐

Re: Schedule suddenly stopped working

ralfyguy1 — Fri, 15 Nov 2019 13:08:30 GMT

Same here as well.

Re: Arlo (not Pro) H7 1.3.319 - Arms itself even when outside scheduled hours

BGKen — Fri, 15 Nov 2019 13:14:30 GMT

I am having the same issue. I have rebuilt the schedule, rebooted the base station but when i click to turn on schedule mode it automatically enables armed mode

Re: Schedule mode no longer works

Retired_Member — Fri, 15 Nov 2019 13:15:09 GMT

This is happening to me as well. I am going to contact them. It needs to be fixed ASAP.

Re: Arlo (not Pro) H7 1.3.319 - Arms itself even when outside scheduled hours

woseyjales — Fri, 15 Nov 2019 13:17:22 GMT

I'm having the same issue. Also, when I have my system running under my only schedule for (3) camera's, the system goes from scheduled to armed and all (5) cameras become active. I've deleted the schedule and the system still goes from scheduled to armed, with no schedule programmed.

I rebooted the entire system and once rebooted , it arms all (5) cameras. What,s happened overnight???

Re: Schedule mode no longer works

JoeCymru — Fri, 15 Nov 2019 13:40:44 GMT

Schedule change diverts to Armed. Not good. Mobile or web interface. Individual modes work but Schedule is toast. Nothing on my end to try to repair works. Must be on Arlo end. Manually changing modes is not what I signed up for so it would be appreciated if Arlo got busy with their tape and baling wire and got this fixed.

Re: Schedule mode no longer works

jguerdat — Fri, 15 Nov 2019 13:41:48 GMT

I'm having no schedule problems with multiple systems. For starters I would try using the web interface to delete and recreate the schedule.

Re: Schedule mode no longer works

Retired_Member — Fri, 15 Nov 2019 13:42:12 GMT

I chatted with someone from support and they are aware of the issue at least. Hopefully they will have a fix soon that doesn't involve deleting and re-creating everything.

Re: Schedule mode no longer works

JoeCymru — Fri, 15 Nov 2019 13:48:03 GMT

Did that. Recreated mode, recreated schedule, same result. Probably tied to specific server area.

Re: Schedule mode no longer works

kennykraft — Fri, 15 Nov 2019 13:50:06 GMT

I am having the exact same issue. Up until today everything was working fine. Don’t understand what changed to create this problem. Every time I select schedule mode it reverts to armed mode.

Arlo Pro Cameras Recording without Schedule

fubar2224 — Fri, 15 Nov 2019 13:58:09 GMT

Today all of my Arlo Pro Cameras suddenly starting recording when any motion happened. Looking at my Schedules, none of these cameras should be recording and/or do not have a Schedule set. I have tried restarting the cameras, the base station, making a schedule and deleting it for each camera and they are still recording when they shouldn't be. Looking at my library this started at 5am EST.

Re: Arlo (not Pro) H7 1.3.319 - Arms itself even when outside scheduled hours

mcsewell — Fri, 15 Nov 2019 14:00:48 GMT

Same issue - started about an hour or so ago. Cameras won't say on schedule - automatically going to Armed.

Can't set mode to Schedule

adalm — Fri, 15 Nov 2019 14:12:49 GMT

When I go to the web based mode control, If I click on "Schedule", it automatically switches to "Armed".

Nothing I do fixes this. I have deleted the entire schedule and it still does this.

It happens in the app (although doesn't show me instantly, it takes a few minutes to show that it is back to armed). When I do it on the PC version, it shows instantly flipping to "Armed".

Anyone have an idea how to fix this?

Re: Can't set mode to Schedule

JT_Hunter — Fri, 15 Nov 2019 14:21:27 GMT

I am having the exact same issue. It seemed to start this morning 11/15. I have rebooted system, tried to set the mode on the app as well as the website, I even changed my password JIC. Nothing works, it keeps going back to armed. I have sent an email to support, but heard nothing back yet.

Re: Can't set mode to Schedule

keyboardxbully — Fri, 15 Nov 2019 14:27:18 GMT

i noticed mine doing the same starting yesterday as well, reset the base station and nothing, mobile app lets you change it, reverts right back to "armed" shortly after, website just defaults right back to "armed" once schedule is selected. tad bit frustrating.