topic Re: Total System Failure in Arlo

Total System Failure

Macarlo — Tue, 27 Sep 2016 18:51:22 GMT

Away on vacation and cameras have totally failed to communicate with system. Everything was working ok but now nothing. Total of 11. No video. No motion. No response for days. I have reset my intenet modem, shut down all cameras on and off, reset Argo modem. All remotely. I can see the system. But no video. No live. No motion. Says cannot connect to camera. Then it says too many cameras open yet they are all off at the time. Then says cannot reset because cameras are active although all off. Then lost all recorded video for 2 days that was there. Very disappointed and extremely frustrated at this point. Not impressed.

Re: Total System Failure

Cvasquez515 — Sun, 14 Aug 2016 14:32:56 GMT

I am having the exact same issue.

Re: Total System Failure

JamesC — Mon, 15 Aug 2016 18:14:35 GMT

Macarlo, Cvasquez515

Do you see this same behavior regardless of what client you use to attempt to view? (Browser/mobile app)?

It sounds like there could be an issue with the client you are using to view, consider trying to access from a different browser/mobile app (whichever you currently are not using) to further isolate the issue.

JamesC