Not recording

fordboy419 — Mon, 28 Oct 2019 20:13:25 GMT

I have 3 Cameras set up on my base, and all 3 are doing the same thing now. So they will sense motion and turn on the light on the Camera, I can play the Camera LIVE through the web or the app and it is also on Armed mode with Sensitivity turned up to 100%. I will not get any notification of movement or the camera start recording. I have not had a recording in 4 days. I have reset the base station, repaired the cameras and no change. Can someone please help?

I called Arlo support and they want me to bring the camera to the base station when I am on the phone with them and that is easier said than done with the camera being on the top of the house.

Re: Not recording

ShayneS — Wed, 30 Oct 2019 21:16:46 GMT

Hi @fordboy419

Do you have activity zones created for the cameras that are experiencing the issue with missing recordings?

topic Not recording in Arlo

Not recording

Re: Not recording