topic Re: Arlo camera not detecting motion in Arlo

Arlo camera not detecting motion

PGIJake — Sun, 20 Oct 2019 19:09:47 GMT

One of my Arlo wireless cameras seldom detects motion. If you stand close to it for several seconds, it may detect motion, but not regular motion. I have adjusted sensitivity.

Re: Arlo camera not detecting motion

ShayneS — Mon, 21 Oct 2019 23:30:16 GMT

Hi @PGIJake

When did this issue first occur with your camera?

Have you tried to remove it from settings > my devices > re-add it?

Re: Arlo camera not detecting motion

PGIJake — Mon, 21 Oct 2019 23:38:35 GMT

No, but good idea. I will.

Re: Arlo camera not detecting motion

PGIJake — Tue, 22 Oct 2019 23:14:58 GMT

Deleted the camera then added it. Made no difference. Still won't pick up motion.

Re: Arlo camera not detecting motion

ShayneS — Wed, 23 Oct 2019 16:38:19 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Arlo camera not detecting motion

PGIJake — Mon, 28 Oct 2019 11:33:39 GMT

I've tried deleting and adding the camera, changing the settings, moving it to a different location. Nothing changes the situation. It picks up motion, but only when very close to the camera.