https://community.arlo.com/t5/Arlo/Base-station-is-not-recognized/m-p/1736109#M72414 <P>Same story. The third owner of this system. The other two. NO LUCK! I have worked on computers and electronics for 20 some odd years and never encountered such. Now, that I've exhausted every mention of a resolution to no avail, where does a person go from here? Cannot get the base to be identified. I see where theres a charge for help. Who wants to pay for something that may in the end still not work? I would listen to a monkey right now if he had a resolution. Please help!!!</P> Mon, 28 Oct 2019 22:55:54 GMT Ohmyarlo 2019-10-28T22:55:54Z https://community.arlo.com/t5/Arlo/Base-station-is-not-recognized/m-p/1736109#M72414 <P>Same story. The third owner of this system. The other two. NO LUCK! I have worked on computers and electronics for 20 some odd years and never encountered such. Now, that I've exhausted every mention of a resolution to no avail, where does a person go from here? Cannot get the base to be identified. I see where theres a charge for help. Who wants to pay for something that may in the end still not work? I would listen to a monkey right now if he had a resolution. Please help!!!</P> Mon, 28 Oct 2019 22:55:54 GMT https://community.arlo.com/t5/Arlo/Base-station-is-not-recognized/m-p/1736109#M72414 Ohmyarlo 2019-10-28T22:55:54Z https://community.arlo.com/t5/Arlo/Base-station-is-not-recognized/m-p/1736319#M72438 <P>No charge to use support. The verbiage suggests it but it's not enforced.</P> <P>&nbsp;</P> <P>What LEDs are showing what on the base? It's possible the previous owner hasn't removed the system from his account.</P> Mon, 28 Oct 2019 12:09:49 GMT https://community.arlo.com/t5/Arlo/Base-station-is-not-recognized/m-p/1736319#M72438 jguerdat 2019-10-28T12:09:49Z