topic Re: Activity zone not picking up anything in Arlo

Activity zone not picking up anything

Justh1n — Fri, 18 Oct 2019 15:00:16 GMT

Since12th of October my Arlo cameras stopped recording movement.

The activity zones are not picking up the movement, removed them and added them again. Nothing seems to work.

Movement is detected and recorded when the activity zones are removed.

All settings are correct, how do I solve this??

Thanks

Re: Activity zone not picking up anything

ShayneS — Mon, 21 Oct 2019 22:08:35 GMT

Hi @Justh1n

Have you tried to remove the camera from Settings > My devices > Re-Add?

Re: Activity zone not picking up anything

Justh1n — Mon, 21 Oct 2019 23:19:20 GMT

Yes, I've tried it all. I'm currently talking with support to help them test and resolve the issue. Will post the result once the case has been solved.