https://community.arlo.com/t5/Arlo/Lost-cameras-after-updating/m-p/1733621#M72085 <P>Since updating as it required,I lost all my cameras and everything!<BR />It's like I never existed and apparently have to start all over!<BR />Not good when your cameras are installed high up outside around house and have a bad back!</P> Wed, 16 Oct 2019 21:32:26 GMT Mammya 2019-10-16T21:32:26Z https://community.arlo.com/t5/Arlo/Lost-cameras-after-updating/m-p/1733621#M72085 <P>Since updating as it required,I lost all my cameras and everything!<BR />It's like I never existed and apparently have to start all over!<BR />Not good when your cameras are installed high up outside around house and have a bad back!</P> Wed, 16 Oct 2019 21:32:26 GMT https://community.arlo.com/t5/Arlo/Lost-cameras-after-updating/m-p/1733621#M72085 Mammya 2019-10-16T21:32:26Z https://community.arlo.com/t5/Arlo/Lost-cameras-after-updating/m-p/1734082#M72165 <P>Hi Mammya,</P> <P>&nbsp;</P> <P>Are your cameras and Base Station missing when checking on the <A href="https://my.arlo.com" target="_blank">web client </A>on your computer? Have you tried reinstalling the Arlo app to see if that helps?</P> Wed, 16 Oct 2019 21:32:12 GMT https://community.arlo.com/t5/Arlo/Lost-cameras-after-updating/m-p/1734082#M72165 JessicaP 2019-10-16T21:32:12Z