topic Re: Just changed battery last month but doesn't last that long... in Arlo

Just changed battery last month but doesn't last that long...

Bomberboybrad — Wed, 02 Oct 2019 16:37:13 GMT

Just changed all my batteries in the last month, using them occasionally to check for alerts and taking note of battery life these days as I had always wondered was it my imagination or a product problem.

I am certain now there’s an issue with Arlo. 4 cameras with full batteries just days ago and WHAM, all of a sudden I couldn’t see any online except one bleeding to red bar low battery warning.

What is up Arlo? This is not good. Your consumers are suffering!

Re: Just changed battery last month but doesn't last that long...

Bomberboybrad — Wed, 02 Oct 2019 16:37:42 GMT

New batteries 12 hours ago. Flat now. Other 2 camera with changed batteries on same system operating fine.

Re: Just changed battery last month but doesn't last that long...

StephenB — Wed, 02 Oct 2019 17:47:35 GMT

@Bomberboybrad wrote:

New batteries 12 hours ago. Flat now.

Are you seeing lost connection issues with this camera?

Re: Just changed battery last month but doesn't last that long...

Santaself — Wed, 02 Oct 2019 21:23:55 GMT

Getting same issue. The batteries were at 75% this morning now there at 3%. This isn't the first time this has happened. Only had arlo for 6 months and already on my 5th set of batteries. Duracell as well. The battery drain can be consistent maybe 1%every day and then boom there flat. This is with minimal use. It may activate 4times a night to keep an eye on the puppy then there off during the day.
Camera version 1.3.319 Hardware H7.
Hub software 1.12.2.5_2_406d8b3

Re: Just changed battery last month but doesn't last that long...

JessicaP — Thu, 03 Oct 2019 17:07:02 GMT

Hey Santaself,

If you're having problems where your battery keeps draining often, try reading this article to see how to extend the battery life: How can I extend my Arlo camera's battery life?

Re: Just changed battery last month but doesn't last that long...

arcyhawks — Thu, 03 Oct 2019 17:40:55 GMT

Did you ever find a solution? I have tried everything suggested and now just not using them because it doesn't work.

Re: Just changed battery last month but doesn't last that long...

JessicaP — Mon, 07 Oct 2019 17:23:56 GMT

Hey arcyhawks,

What troubleshooting steps have you tried out? Have you tried using the link shown above on how to extend your camera's battery life?

Re: Just changed battery last month but doesn't last that long...

2Goldens — Mon, 14 Oct 2019 14:22:13 GMT

I had the same problem last night. All of a sudden all cameras were offline. At first I thought it was an internet connectivity issue but not. When I first installed the system I was impressed with how long the batteries lasted. Depending on the cameras activity level they would last 3 yo 4 months. Now all of a sudden I'm lucky to get a month. And why would the batteries in all 5 die on the same day. I check my app Friday and didn't notice any of the camera batteries below 75% and BAM they all went offline sometime between Saturday and Sunday. At first I thought someone had broken into my office so I drove a half hour to check. Nope, all was good. And there wasn't activity in the office all weekend so the cameras shouldn't have been triggered. I cant afford this system if I have to buy 20 of these expensive batteries a month!

Re: Just changed battery last month but doesn't last that long...

JessicaP — Mon, 14 Oct 2019 22:41:39 GMT

Hi 2Goldens,

Have you tried rebooting/power cycling your Base Station tomorrow to see if that helps?