Had fire in July 2019. Need footage but cannot obtain it back. Any way to retrieve footage?

Canfield1 — Wed, 25 Sep 2019 17:34:03 GMT

I had a house fire in July this year (2019). I took a look at the footage of that day once and couldn't get it back. Is there anyway to retrieve that footage even if the house was completely destroyed with cameras, base station and all?

Re: House fire need footage

StephenB — Wed, 25 Sep 2019 12:08:32 GMT

@Canfield1 wrote:
I had a house fire in July this year (2019). I took a look at the footage of that day once and couldn't get it back. Is there anyway to retrieve that footage even if the house was completely destroyed with cameras, base station and all?

I doubt it.

But you could contact support and ask: https://www.arlo.com/en-us/support/contact.aspx

topic Re: House fire need footage in Arlo

Had fire in July 2019. Need footage but cannot obtain it back. Any way to retrieve footage?

Re: House fire need footage