topic Arlo keeps disconnecting/offline. Tiresome to restart and/or re-syncing often. in Arlo

Arlo keeps disconnecting/offline. Tiresome to restart and/or re-syncing often.

Clavserrano — Tue, 24 Sep 2019 22:43:24 GMT

I’m tired of having to restart the main hub, pulling my cameras off from their locations to re-sync. I’m paying $9.99 a month. You would think that this would be more reliable. Is there a better way of doing this because I’m about to give up and return the whole unit.

Re: Arlo keeps disconnecting/offline. It’s getting tiresome having to restart and/or re-synching

JessicaP — Tue, 24 Sep 2019 22:42:50 GMT

Hey Clavserrano,

Sorry to hear that you're having problems where your Arlo system keeps going offline or keeps disconnecting, Is your camera the only one going offline or is it also your Base Station?

Re: Arlo keeps disconnecting/offline. It’s getting tiresome having to restart and/or re-synching

Clavserrano — Wed, 02 Oct 2019 00:33:47 GMT

It’s the base station. We are on the gigablast with Cox and somehow when we have more than three cameras up, it disconnects.

Re: Arlo keeps disconnecting/offline. It’s getting tiresome having to restart and/or re-synching

JessicaP — Wed, 02 Oct 2019 16:19:58 GMT

What LED lights are showing on your Base Station when it disconnects?