https://community.arlo.com/t5/Arlo/New-installation-problems/m-p/997476#M7114 <P>Tartlet77,</P> <P>&nbsp;</P> <P>Thank you for bringing this to our attention, we're investigating the issue. Were you able to successfully complete the installation process at a later time?</P> <P>&nbsp;</P> <P>Please let us know!</P> <P>JamesC</P> Mon, 26 Oct 2015 16:40:10 GMT JamesC 2015-10-26T16:40:10Z https://community.arlo.com/t5/Arlo/New-installation-problems/m-p/996916#M7113 Hi everyone<BR />I'm trying to set up my new system and its all going well until the screen where I accept the policy etc etc<BR />It says 'we are sorry our billing service is unavailable ...' Aside from trying again in 2 hours are there any options?<BR /><BR />Thank you Wed, 28 Sep 2016 20:51:05 GMT https://community.arlo.com/t5/Arlo/New-installation-problems/m-p/996916#M7113 Tartlet77 2016-09-28T20:51:05Z https://community.arlo.com/t5/Arlo/New-installation-problems/m-p/997476#M7114 <P>Tartlet77,</P> <P>&nbsp;</P> <P>Thank you for bringing this to our attention, we're investigating the issue. Were you able to successfully complete the installation process at a later time?</P> <P>&nbsp;</P> <P>Please let us know!</P> <P>JamesC</P> Mon, 26 Oct 2015 16:40:10 GMT https://community.arlo.com/t5/Arlo/New-installation-problems/m-p/997476#M7114 JamesC 2015-10-26T16:40:10Z