https://community.arlo.com/t5/Arlo/VMB3000-power-light-is-solid-green-the-internet-solid-amber/m-p/1721337#M70219 <P>Hi, I'd be grateful for any help you can offer.&nbsp; I have a VMB3000 base station.&nbsp; No matter what I try, the power light is solid green, the internet solid amber, and the cameras solid green.&nbsp;</P> <UL> <LI>I have tried 3 different ethernet cords and tried swiching around the port each is plugged into.&nbsp; Other wired devices are working fine.&nbsp;</LI> <LI>I have cycled the power of the modem and the base (tried the base first and also tried the modem first)</LI> <LI>I have factory reset the base, sticking a pin in the back until the lights flashed.</LI> <LI>I recevied a brand new modem yesterday but that did not help.&nbsp; The installer did not have any suggestions either.</LI> </UL> <P>I am using AT&amp;T and an Arris wireless modem.&nbsp; Any ideas?&nbsp; I really appreciate any help you can offer.</P> Tue, 03 Sep 2019 20:08:52 GMT jerbauer 2019-09-03T20:08:52Z https://community.arlo.com/t5/Arlo/VMB3000-power-light-is-solid-green-the-internet-solid-amber/m-p/1721337#M70219 <P>Hi, I'd be grateful for any help you can offer.&nbsp; I have a VMB3000 base station.&nbsp; No matter what I try, the power light is solid green, the internet solid amber, and the cameras solid green.&nbsp;</P> <UL> <LI>I have tried 3 different ethernet cords and tried swiching around the port each is plugged into.&nbsp; Other wired devices are working fine.&nbsp;</LI> <LI>I have cycled the power of the modem and the base (tried the base first and also tried the modem first)</LI> <LI>I have factory reset the base, sticking a pin in the back until the lights flashed.</LI> <LI>I recevied a brand new modem yesterday but that did not help.&nbsp; The installer did not have any suggestions either.</LI> </UL> <P>I am using AT&amp;T and an Arris wireless modem.&nbsp; Any ideas?&nbsp; I really appreciate any help you can offer.</P> Tue, 03 Sep 2019 20:08:52 GMT https://community.arlo.com/t5/Arlo/VMB3000-power-light-is-solid-green-the-internet-solid-amber/m-p/1721337#M70219 jerbauer 2019-09-03T20:08:52Z https://community.arlo.com/t5/Arlo/VMB3000-power-light-is-solid-green-the-internet-solid-amber/m-p/1721378#M70228 <P>I suggest contacting Arlo support:&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank" rel="noopener">https://www.arlo.com/en-us/support/contact.aspx</A></P> Tue, 03 Sep 2019 20:09:05 GMT https://community.arlo.com/t5/Arlo/VMB3000-power-light-is-solid-green-the-internet-solid-amber/m-p/1721378#M70228 StephenB 2019-09-03T20:09:05Z