https://community.arlo.com/t5/Arlo/VueZone-loyal-customer-disapointments/m-p/1717565#M69925 <DIV class="gs"> <DIV class=""> <DIV id=":1hn" class="ii gt adO"> <DIV id=":1hm" class="a3s aXjCH "> <DIV dir="ltr"> <P>Case No: 40983272<BR />Problem: Unable to claim 50% vuezone end of service discount<BR />Agent: 20254</P> <P>&nbsp;</P> <P>Not satisfied with whoever decides of not honoring your customers that purchased your Netgear product/s that are now DEAD and not useable... it's a total negative move and any loyal current customers you have now will feel not confident staying on. Specially once I offer/relay my experience with Better Business Bureau.&nbsp;</P> <P>I travel for work and have contracts to be out of town months at a time working and could not purchase&nbsp; discounted Netgear product/s for replacement. Reached out to you once I got back home (i was gone for 6 months and 9 days for work). SHAME NetGear, people like myself who works hard to live took our money and left us with products that are defective-trash-worth ZERO dollars, NetGear takes money and steal money from their loyal customers!&nbsp;</P> <DIV class="yj6qo ajU"> <DIV id=":1gl" class="ajR" tabindex="0" role="button" data-tooltip="Show trimmed content" aria-label="Show trimmed content" aria-expanded="false"><IMG class="ajT" border="0" /> <DIV class="hi">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Mon, 12 Aug 2019 14:00:09 GMT Leo_ViewZone 2019-08-12T14:00:09Z https://community.arlo.com/t5/Arlo/VueZone-loyal-customer-disapointments/m-p/1717565#M69925 <DIV class="gs"> <DIV class=""> <DIV id=":1hn" class="ii gt adO"> <DIV id=":1hm" class="a3s aXjCH "> <DIV dir="ltr"> <P>Case No: 40983272<BR />Problem: Unable to claim 50% vuezone end of service discount<BR />Agent: 20254</P> <P>&nbsp;</P> <P>Not satisfied with whoever decides of not honoring your customers that purchased your Netgear product/s that are now DEAD and not useable... it's a total negative move and any loyal current customers you have now will feel not confident staying on. Specially once I offer/relay my experience with Better Business Bureau.&nbsp;</P> <P>I travel for work and have contracts to be out of town months at a time working and could not purchase&nbsp; discounted Netgear product/s for replacement. Reached out to you once I got back home (i was gone for 6 months and 9 days for work). SHAME NetGear, people like myself who works hard to live took our money and left us with products that are defective-trash-worth ZERO dollars, NetGear takes money and steal money from their loyal customers!&nbsp;</P> <DIV class="yj6qo ajU"> <DIV id=":1gl" class="ajR" tabindex="0" role="button" data-tooltip="Show trimmed content" aria-label="Show trimmed content" aria-expanded="false"><IMG class="ajT" border="0" /> <DIV class="hi">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Mon, 12 Aug 2019 14:00:09 GMT https://community.arlo.com/t5/Arlo/VueZone-loyal-customer-disapointments/m-p/1717565#M69925 Leo_ViewZone 2019-08-12T14:00:09Z https://community.arlo.com/t5/Arlo/VueZone-loyal-customer-disapointments/m-p/1717672#M69926 <P>Leo_ViewZone,</P> <P>&nbsp;</P> <P>I will reach out to you in a private message to gather more information.</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 12 Aug 2019 22:13:36 GMT https://community.arlo.com/t5/Arlo/VueZone-loyal-customer-disapointments/m-p/1717672#M69926 JamesC 2019-08-12T22:13:36Z