topic Is there a way to manually connect the base unit in Arlo

Is there a way to manually connect the base unit

Elmerbriz — Thu, 15 Aug 2019 18:14:55 GMT

Hi all,

Is there any way to ‘reconnect’ base unit remotely/manually - ie when not connected to the WiFi network (ie not using ‘add device’ on the app)?

Re: Manually connecting base unit

TomMac — Thu, 15 Aug 2019 12:01:42 GMT

Is there any way to ‘reconnect’ base unit remotely/manually - ie when not connected to the WiFi network (ie not using ‘add device’ on the app)?

No... not possible

All the units that have bases require access to internet to function... Commands go from you to the cloud to the base.

Re: Manually connecting base unit

Elmerbriz — Thu, 15 Aug 2019 12:09:34 GMT

Many thanks for your reply. But maybe I was unclear... the base unit and cameras have access to internet and to each other via local WiFi... I have been struck by the ‘base unit offline’ message - I previously solved this by removing base unit and then adding base unit back in via app. It has now happened again though, and I’m away from the WiFi network... so I removed the base unit as before but now need to add back in. The only problem is that I cannot do so via the app as I am not connected to the WiFi network... is there another way of adding the base unit back in? I have hardware and serial numbers of base unit and all cameras.

Is there a way to manually connect the base unit

TomMac — Thu, 15 Aug 2019 18:15:14 GMT

Your supposed to be on the same netwaork when adding the base...

You could possibly try via the web at https://arlo.netgear.com

If NG, then it will have to wait.