topic Re: Can't reconnect Arlo system. LED shows Internet Connection. in Arlo

Can't reconnect Arlo system. LED shows Internet Connection.

arloblair71 — Mon, 12 Aug 2019 17:30:30 GMT

So i had an attempted burglary two days ago, batteries had run out, got new ones in and even though both cameras are synced to the base station, i can't seem to get the app on web site to see the base staion. The LED shows internet connection. Someone please hlep as i am worried these guys are coming back to my prperty. The police are looking into it but i need my system to work to get evidence.

Re: Can't reconnect Arlo system. LED shows Internet Connection.

TomMac — Mon, 12 Aug 2019 17:31:02 GMT

Have you power button rebooted the base ?

Re: Can't reconnect Arlo system. LED shows Internet Connection.

arloblair71 — Mon, 12 Aug 2019 17:30:45 GMT

thanks guru, after an hours effort and a hard factory reset (important to know to hold it down for 10 secs minmium) and it worked, so problem solved and i feel a little safer now