https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715196#M69599 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/745920">@Sarah1988</a>&nbsp;wrote:<BR />Hi please can someone tell me how i register this product?! I have set it up days ago but when i log into the website to register it says that the serial number is invalid?! I also read that registration is automatic when setting the device up. Is anyone able to confirm?!<HR /></BLOCKQUOTE> <P>when you first set up the base, it gets registered....</P> <P>Was this a used system??&nbsp; If so and the previous ower did not remove the base from his account, or you changed acccounts, then you can not claim it</P> Fri, 02 Aug 2019 22:54:32 GMT TomMac 2019-08-02T22:54:32Z https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715186#M69597 <P>Hi please can someone tell me how i register this product?! I have set it up days ago but when i log into the website to register it says that the serial number is invalid?! I also read that registration is automatic when setting the device up. Is anyone able to confirm?!</P> Fri, 02 Aug 2019 22:54:20 GMT https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715186#M69597 Sarah1988 2019-08-02T22:54:20Z https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715196#M69599 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/745920">@Sarah1988</a>&nbsp;wrote:<BR />Hi please can someone tell me how i register this product?! I have set it up days ago but when i log into the website to register it says that the serial number is invalid?! I also read that registration is automatic when setting the device up. Is anyone able to confirm?!<HR /></BLOCKQUOTE> <P>when you first set up the base, it gets registered....</P> <P>Was this a used system??&nbsp; If so and the previous ower did not remove the base from his account, or you changed acccounts, then you can not claim it</P> Fri, 02 Aug 2019 22:54:32 GMT https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715196#M69599 TomMac 2019-08-02T22:54:32Z https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715210#M69601 <P>Hi tom- thanks for your reply, no i bought it new so i assume i dont need to do anything then as its all set up and running? Thanks</P> Fri, 02 Aug 2019 22:54:41 GMT https://community.arlo.com/t5/Arlo/How-to-register-this-product-Serial-number-shows-invalid/m-p/1715210#M69601 Sarah1988 2019-08-02T22:54:41Z