topic Re: Arlo wire free - Battery life issues and won’t stay connected since firmware update. in Arlo

Arlo wire free - Battery life issues and won’t stay connected since firmware update.

Westmandon00 — Thu, 25 Jul 2019 22:27:21 GMT

Owned my system for several years. Always replaced them about every 6 months. Since the latest firmware update the battery life has gone to about 10 days. Cameras also won’t stay connected to hub even after I remove and replace batteries. Anyone having this issue or know the fix?

Re: Arlo wire free - Battery life issues and won’t stay connected since firmware update.

JessicaP — Thu, 25 Jul 2019 22:27:30 GMT

Hey Westmandon00,

Have you tried to reboot your Base Station? Try to move your Arlo Wire-Free camera closer to your Base Station as a test to see if that helps stay connected and if the battery life improves as well.

Re: Arlo wire free - Battery life issues and won’t stay connected since firmware update.

Westmandon00 — Fri, 26 Jul 2019 01:50:47 GMT

I’ve tried all of that. From the other posts in this forum this appears to be an issue with Arlo and the latest firmware update. I read that they are working on a fix but I may not be able to wait for that as my security is more important than a software glitch.

Re: Arlo wire free - Battery life issues and won’t stay connected since firmware update.

JessicaP — Fri, 26 Jul 2019 15:39:42 GMT

If you're having problems after that, don't hesitate to contact the support team so they can help you: Arlo Support