https://community.arlo.com/t5/Arlo/Recordings-have-sound-and-still-picture-but-no-video-when-camera/m-p/1713698#M69440 <P>Recently our recordings have sound and a still picture, but no video. So the camera detects movement and starts recording, but we just get a still picture of what's happening when the camera activates. The sound continues for the duration of the recording, but there's no video...just the initial still picture. All of the cameras are doing this.&nbsp; Any ideas?</P> Thu, 25 Jul 2019 16:31:22 GMT vstilley 2019-07-25T16:31:22Z https://community.arlo.com/t5/Arlo/Recordings-have-sound-and-still-picture-but-no-video-when-camera/m-p/1713698#M69440 <P>Recently our recordings have sound and a still picture, but no video. So the camera detects movement and starts recording, but we just get a still picture of what's happening when the camera activates. The sound continues for the duration of the recording, but there's no video...just the initial still picture. All of the cameras are doing this.&nbsp; Any ideas?</P> Thu, 25 Jul 2019 16:31:22 GMT https://community.arlo.com/t5/Arlo/Recordings-have-sound-and-still-picture-but-no-video-when-camera/m-p/1713698#M69440 vstilley 2019-07-25T16:31:22Z https://community.arlo.com/t5/Arlo/Recordings-have-sound-and-still-picture-but-no-video-when-camera/m-p/1713910#M69474 <P>Hi vstilley,</P><P>&nbsp;</P><P>When you say it has sound and a still picture only, are you saying the video is not moving at all? Have you tried rebooting your Base Station to see if that helps?</P> Thu, 25 Jul 2019 16:32:24 GMT https://community.arlo.com/t5/Arlo/Recordings-have-sound-and-still-picture-but-no-video-when-camera/m-p/1713910#M69474 JessicaP 2019-07-25T16:32:24Z