topic Re: I put in battery for 2 hours and goes offline? Using correct battery? in Arlo

I put in battery for 2 hours and goes offline? Using correct battery?

dorismalo — Mon, 22 Jul 2019 15:37:26 GMT

I bought new batteries for my Arlo: Procell 123A 3V: I put it in and it works for approx. 2 hours and then it goes offline?? Am I usuing the correct batteries.. This Arlo uses 4 of these batteries?? Please help. thanks

Re: I put in battery for 2 hours and goes offline? Using correct battery?

JessicaP — Tue, 23 Jul 2019 14:34:07 GMT

Hi dorismalo,

If you're referring to the Arlo Wire-Free HD camera, you would be using CR123 lithium 3-volt photo batteries, which you can read more about it here: What kind of batteries does my Arlo camera use?

But if your Arlo camera goes offline, read this article to learn how to troubleshoot: My Arlo wire-free camera is offline; how can I troubleshoot it?

Re: I put in battery for 2 hours and goes offline? Using correct battery?

dorismalo — Sat, 03 Aug 2019 00:10:23 GMT

Yes, this help. It is now working. I took it offline and reset it.

Thanks all.